Front Desk Coordinator
đź’° Competitive Pay
Hourly rates start at $18/hr, with higher compensation available for candidates who bring valuable experience!
✨ Why You’ll Love This Role
As the first point of contact for our patients, you’ll play a vital role in creating a warm, welcoming, and organized experience at our front desk. This is more than just a receptionist position—you’ll be part of a collaborative dental team that values professionalism, patient care, and growth.
🦷 Your Responsibilities
âś” Manage patient scheduling for consultations, treatments, and follow-ups using dental scheduling software (Dentrix Ascend, Open Dental).
âś” Handle patient check-ins and check-outs, ensuring all paperwork is accurate and properly filed.
âś” Answer phone calls and assist patients with questions about treatments, policies, and appointment availability.
âś” Maintain accurate and confidential patient records in the dental management system.
âś” Work closely with dentists, assistants, and coordinators to support smooth patient flow.
âś” Confirm appointments and share pre- and post-treatment instructions with patients.
âś” Keep the front office organized, professional, and welcoming for every patient who walks through our doors.
🌟 What We’re Looking For
âś” High school diploma or equivalent.
âś” Previous experience as a dental receptionist or in a similar front office/administrative role (preferred).
âś” Proficiency in dental office software (Dentrix Ascend, Eaglesoft, or Open Dental).
âś” Strong communication and customer service skills with a patient-first mindset.
âś” Excellent organizational and multitasking abilities to manage a busy office.
âś” A team player who thrives in collaboration but can also handle patient interactions independently.
- Team
- US - Front Desk Team
- Role
- Receptionist
- Locations
- Flatbush Family Dental, Canarsie Family & Cosmetic Dentistry, Avenue D Family Dental, Flatlands Family Dental, Lincoln Family Dental, New York Family Dentistry, Canarsie Braces, New York Family Dental Hub
About New York Family Dentistry
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