US - Field Management
·
Multiple locations
·
Hybrid
Regional Director of Field Operations
As the Regional Director of Field Operations, you will lead and oversee the operational success of 20-50 dental offices, ensuring efficiency, team engagement, and exceptional patient care.
Hourly rates start at $30 per hour. Candidates with meaningful experience can earn higher compensation.
Key Responsibilities:
- Oversee the onboarding and integration process for new team members, ensuring a smooth transition into the organization.
- Develop and implement comprehensive training programs to equip staff with the necessary skills and knowledge.
- Provide ongoing coaching, mentorship, and professional development for employees across multiple locations.
- Monitor and manage patient interactions and service delivery to uphold the highest standards of care and hospitality.
- Support, coach, and guide teams in handling escalations, reinforcing key operational tasks, and enhancing patient experiences.
- Collaborate with senior leadership and office management to optimize operational efficiency and streamline workflows.
- Regularly review and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategic action plans.
- Drive continuous improvement initiatives focused on patient care, employee engagement, and operational processes.
General Skills
- Multi-site management
- KPI-driven decision-making
- Staff training & mentorship
Qualifications:
- Bachelor’s degree in Business Administration, Healthcare Management, or a related field (Master’s preferred).
- 5-7 years of multi-site dental operations leadership experience, overseeing 20-50 locations.
- Team
- US - Field Management
- Role
- Regional Field Operations Manager
- Locations
- Canarsie Family & Cosmetic Dentistry, Flatbush Family Dental, Flatlands Family Dental, Avenue D Family Dental , New York Family Dentistry, Lincoln Family Dental
- Remote status
- Hybrid
About New York Family Dentistry
Co-workers
About 40
US - Field Management
·
Multiple locations
·
Hybrid
Regional Director of Field Operations
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