Competitive hourly rates start at $25 / hour plus bonus commission

Key Responsibilities:

-Welcome all patients with a warm, friendly, and professional demeanor to ensure a positive first impression.

-Provide reassurance and compassionate support to anxious or hesitant patients, acknowledging their effort in seeking care.

-Clearly communicate the clinical benefits of proposed orthodontic and dental treatments, including a breakdown of insurance coverage, financial responsibilities, and out-of-pocket costs.

-Partner with the team to guide patients through third-party financing options, including assisting with applications and explaining credit check procedures.

-Utilize creative problem-solving to help patients access and complete the care they need.

-Prepare and deliver all necessary documentation to the front desk for processing and ensure accurate uploads to patient charts.

-Maintain detailed notes outlining treatment conversations, financial estimates, required authorizations, and next steps to support seamless patient care.

Qualifications

-Solid understanding of dental and orthodontic procedures, including restorative and cosmetic treatments.

-Fluency in English with excellent verbal and written communication skills for effective patient and team interaction.

-Commitment to ongoing professional development through continuing education in dental, orthodontic, or healthcare administration to stay current with industry standards and best practices.

-Familiarity with dental insurance plans (PPO, DMO, DHMO, NYS Managed Care) and ADA codes is a plus.