Dental Treatment Coordinator. Be a part of a team that delivers quality care to our Community with unlimited earnings potential.

We are seeking a Treatment Coordinator to join our dynamic and growing Dental Offices in the Brooklyn area.

This role would suit a Dental Hygienist with extensive clinical experience who wants to take their career to the next level. You can combine your clinical skills, patient care, develop your treatment education and planning skills to deliver optimal oral health treatment solutions for our patients. This role will also provide unlimited earning potential, with a base hourly rate plus commission structure.

The Treatment Coordinator provides a vital link in enabling our patients to realize their desires or undiscovered ways in which Oral Health can positively impact their health and confidence.

Key Responsibilities:

Be present and focused on patient experience

Provide a welcoming, trusted, and ‘I like you’ hospitality approach for all patient

Understand patients’ core needs and how our oral health services can fulfill those needs.

Build and rapport with patients to ensure they understand the required treatment and guide them through undertaking and completing treatment.

Performing Quality and Informed Consent duties

Help patients understand the need for quality oral health Communicate out-of-pocket costs for needed dental care

Work with third-party financing companies to give our patients a wide range of financial options

Assist patients in completing application forms for third-party financing

Creative problem-solving to help patients afford their dental care

Handing off paperwork and documentation to the front desk to process and upload to patient’s chart

Leaving comprehensive clinical notes with information on what treatment was discussed, the financial cost of treatment discussed, and information on what prior approvals are needed (if necessary)

· Collaborate with NYFD Head Office to improve patient experience in real-time.

Work with Head Office to ensure all patient requirements are being achieved in terms of treatment, billing, finance, and follow up

Assist with any patient query or escalations

Manage the handoff if required for patient insurance/refunds issues or problems

Key Skills:

Proficiency with Dentrix Ascend Practice Management Software (or experience in Practice Management Software)

Time Management

Strong written and verbal communication skills to effectively relate data to patients and co-workers

Close attention to small details

Understand what it takes to deliver a great patient experience

Have a positive and a can-do attitude

Ability to take ownership and drive for results

Influencing / Negotiating skills

In-depth knowledge of dentistry and ability to describe procedures in simple language

Familiarity with Dental ADA codes & Insurance requirements

If you are an experienced Treatment Coordinator or have experience in a leadership role in the Health Industry, with a passion for providing excellent patient care, and want to join a growing and dynamic dental practice, we would love to hear from you!

Please send your CV for consideration.