Dental Treatment Coordinator. Be a part of a team that delivers quality care to our Community in a supportive and patient focused environment.

We are seeking a Treatment Coordinator to join our dynamic and growing Dental Offices within the Brooklyn area.

This role would suit a trained dental operator with extensive clinical experience who are looking for an opportunity to gain local understanding and experience in a supportive environment. You can combine patient care experience, develop your treatment education and planning skills to deliver optimal oral health treatment solutions for our patients. This role will also provide unlimited earning potential, with a base hourly rate plus commission structure.

The Treatment Coordinator provides a vital link in enabling our patients to realize their desires or undiscovered ways in which Oral Health can positively impact their health and confidence.

Key Responsibilities:

Be present and focused on patient experience

• Provide a welcoming, trusted, and ‘I like you’ hospitality approach for all patient

• Understand patients’ core needs and how our oral health services can fulfill those needs.

• Build and rapport with patients to ensure they understand the required treatment and guide them through undertaking and completing treatment.

  Performing Quality and Informed Consent duties

  • Help patients understand the need for quality oral health

  • Communicate out-of-pocket costs for needed dental care and insurance considerations

  • Work with third-party financing companies to give our patients a wide range of financial options

  • Assist patients in completing application forms for third-party financing

  • Creative problem-solving to help patients afford their dental care

  • Handing off paperwork and documentation to the front desk to process and upload to patient’s chart

  • Leaving comprehensive clinical notes with information on what treatment was discussed, the financial cost of treatment discussed, and information on what prior approvals are needed (if necessary)

  · Collaborate with NYFD Head Office to improve patient experience in real-time.

  • Work with Head Office to ensure all patient requirements are being achieved in terms of treatment, billing, finance, and follow up

  • Assist with any patient query or escalations

  • Manage the handoff if required for patient insurance/refunds issues or problems

  If you have experience in the Health Industry, with a passion for providing excellent patient care, and want to join a growing and dynamic dental practice, we would love to hear from you!

  Please send your CV for consideration.